Microsoft Outlook Test

In the image below, label 1 indicates the number of _ messages in the Inbox folder. Label 2 indicates the number of _ messages in the Drafts folder ?

focused; unsent

unread; unread

focused; reserved

unread; unsent

Option A

Option B

Option C

Option D

Why are read receipts less reliable than delivery receipts?
A. Users can change their email settings to ignore requests for read receipts.
B. Users can decline individual requests for read receipts.
C. Read receipts are expensive so some organizations turn them off.

A and B

A and C

B and C

A, B, and C

Option A

Option B

Option C

Option D

Which commands do you choose to view the details of a colleague's calendar?

A. From Address Book

B. Open Shared Calendar

C. From Internet

D. From Room List

A or B

A or C

B or C

B or D

Option A

Option B

Option C

Option D

What is the key difference between an appointment and a meeting?

A MEETING INCLUDES OTHER INVITEES AND ATTENDIES.

A MEETING HAS SPECIFIC START AND END TIMES.

AN APPOINTMENT CAN BE ALL DAY, WHILE A MEETING HAS A SPECIFIC START AND END TIME.

AN APPOINTMENT IS AUTOMATICALLY MARKED AS BUSY WHILE A MEETING IS MARKED AS TENTATIVE.

You are viewing your calendar in Work Week view and see a thin horizontal line running across all days at the 2:30 P.M. position. What does this tell you?

THE CURRENT TIME IS 2:30 P.M.

YOUR NEXT APPOINTMENT IS AT 2:30 P.M.

YOU HAVE A RECURRING APPOINTMENT AT 2:30 P.M. ON EACH DAY OF THE WEEK.

YOUR CALENDAR IS FREE FROM 2:30 P.M. ON.

What do you call an appointment or meeting that happens on a regular basis?

REDUNDANT

RECURRING

Which choice is NOT an attachment?

A HYPERLINK INCLUDED IN AN EMAIL

A CALENDAR ITEM INCLUDED WITH AN EMAIL

A PDF DOCUMENT INCLUDED WITH AN EMAIL

A WORD DOCUMENT INCLUDED WITH AN EMAIL

How can you share information with email senders while you are on vacation?

INBOX RULES

AUTOMATIC REPLIES

OUTLOOK EXPRESS

QUICK STEPS

You are creating a new email message to Diane and Joey. You need a response from Diane, but are simply informing Joey. How should you address the email?

TO DIANE AND BCC JOEY

TO DIANE AND CC JOEY

TO JOEY AND BCC DIANE

TO DIANE AND JOEY

What address box should you use if you want to hide message recipients from each other?

BCC

TO

CC

FROM

You are a member of a four-person group working on the Annual Meeting Logistics team. What is a strategy you could implement in Outlook to make your work with this team more efficient?

ALL OF THESE ANSWERS

CREATE AN ANNUAL MEETING LOGISTICS TEAM GROUP.

ADD YOUR THREE COLLEAGUES TO YOUR FAVORITES IN THE PEOPLE HUB.

CREATE QUICK STEPS TO SEND OR FORWARD MESSAGES TO YOUR TEAM.

You want to share a file with colleagues via email. Why is it a benefit to embed a link to the file in your email, rather than attaching the actual file?

ALL OF THESE ANSWERS

TAKES UP LESS SPACE IN YOUR MAILBOX

TAKES UP LESS SPACE IN THEIR MAILBOXES

ALLOWS BETTER VERSION CONTROL OF THE FILE

What does Outlook automatically point out to you when you are invited to a meeting?

IF THE MEETING IS HIGH OR LOW PRIORITY

THE AMOUNT OF TIME YOU HAVE BETWEEN THIS MEETING AND YOUR NEXT EVENT

IF YOUR ATTENDANCE IS MANDATORY

IF THE MEETING IS ADJACENT TO ANOTHER EVENT IN YOUR CALENDAR

When you back up or export your contacts directly from Outlook without using additional applications, what type of file will you export?

XLS (WINDOWS) OR XLSM (MAC)

CSV WINDOWS) OR OLM (MAC)

TXT

DOCX WINDOWS) OR DOCM (MAC)

The commands on which bar are available in all Outlook applications?

QUICK ACCESS TOOLBAR

NONE OF THESE ANSWERS

TO-DO BAR

NAVIGATION BAR

What happens to your calendar when you adjust the time scale??

YOU AUTOMATICALLY SWITCH TO LIST VIEW.

YOU CHANGE THE NUMBER OF HOURS VISIBLE ON THE GRID.

YOU CHANGE THE TIME ZONE THAT YOUR CALENDAR USES.

YOU SET TIME CONSTRAINTS FOR BOOKING EVENTS.

You can use a _ to indicate that a message requires further action and a _ to organize the message.?

FLAG; TAG

CATEGORY; FLAG

FOLDER; CATEGORY

FLAG; CATEGORY

What is the beefit of using show as conversations?

TO QUICKLY VIEW CONVERSATION THREADS WITHOUT HAVING TO SCROLL THROUGH YOUR INBOX AND FOLDERS

TO CREATE EMAIL CHAINS THAT ARE STORED IN THE CONVERSATION VIEW FOLDER

TO EASILY SORT EMAILS BY SENDER NAME

NONE OF THESE ANSWERS

What permission allows your delegates to read, create, change, and delete items that they create, but not items that you created?

AUTHOR

EDITOR

REVIEWER

READER

You created a meeting for next Friday at 1 P.M., and several invitees have accepted. How do you change only your version of the meeting to 12 P.M. to allow time to set up?

YOU CANNOT—INSTEAD, CREATE A SEPARATE APPOINTMENT FOR YOURSELF FROM 12 P.M. TO 1 P.M.

DOUBLE-CLICK THE MEETING TO OPEN ITS FORM, CHANGE THE START TIMER AND CLOSE THE FORM.

DOUBLE-CLICK THE MEETING TO OPEN ITS FORM, CHANGE THE REMINDER TO 1 HOUR, AND CLICK SAVE

OPEN THE CALENDAR IN DAY, WEEK, OR WORK WEEK VIEW AND DRAG THE START TIME TO 12 P.M.

You created a meeting for next Friday at 1 PM, and several invitees have accepted. How do you change only your version of the meeting to 12 PM to allow time to setup?

DOUBLE-CLICK THE MEETING TO OPEN ITS FORM, AND THEN CHANGE THE START TIME AND CLOSE IT.

NONE OF THESE ANSWERS

OPEN THE CALENDAR IN DAY, WEEK, OR WORK WEEK VIEW AND DRAG THE START TIME TO 12 P.M.

YOU MUST CREATE A SEPARATE APPOINTMENT FOR YOURSELF FROM 12 P.M. TO 1 P.M. (LINKED ANSWER VIA PRACTICE MODE)

What is the default permission that other people in your organization have to your calendar?

THEY CAN VIEW FREE/BUSY DETAILS ONLY.

THEY CAN EDIT.

THEY CAN VIEW ALL DETAILS.

THEY CAN VIEW TITLES AND LOCATIONS.

What appears in the People Hub?

DISTRIBUTION LISTS

EMAIL ACCOUNTS

GROUPS

CONTACTS

What do you call a collection of people who have permissions to access shared Office 365 resources?

CONTACT LIST

GROUP

NONE OF THESE ANSWERS

DISTRIBUTION LIST

Removing redundant messages can be completed by utilizing what Outlook feature?

JUNK MAIL

CLEAN UP CONVERSATION

THE DELETE KEY

FILTER

To create an appointment, you start by opening the appropriate calendar. What comes next?

CLICK SCHEDULE A ROOM.

RIGHT-CLICK A TIME BLOCK IN YOUR CALENDAR, THEN CLICK NEW APPOINTMENT (OR APPOINTMENT IN OUTLOOK FOR MAC).

PRESS CTRL+SHIFT+A (COMMAND+SHIFT+A ON MAC).

CLICK NEW APPOINTMENT (OR APPOINTMENT IN OUTLOOK FOR MAC).

To what can you draw someone's attention with an @mention?

A MEETING INVITE

AN ATTACHMENT

AN EMAIL MESSAGE OR A MEETING INVITE

AN EMAIL MESSAGE

When adding an email account to Outlook, why might you need to enter the server settings manually?

YOU DID NOT WRITE DOWN YOUR PASSWORD.

YOU DO NOT HAVE AN EMAIL SERVER.

OUTLOOK CANNOT DETECT THE PROPER SETTINGS FOR YOUR SERVER AUTOMATICALLY.

THE SERVER IS NOT ON THE LIST OF MICROSOFT APPROVED SERVERS.

When accepting a meeting invitation, what happens if you click "Do not send a response"?

THE MEETING ORGANIZER WILL NOT RECEIVE AN EMAIL WITH YOUR RESPONSE, AND YOUR RESPONSE WILL NOT BE RECORDED.

NONE OF THESE ANSWERS

OUTLOOK WILL SEND AN EMAIL TO THE MEETING ORGANIZER ON YOUR BEHALF.

THE MEETING ORGANIZER WILL NOT RECEIVE AN EMAIL WITH YOUR RESPONSE, AND YOUR RESPONSE WILL BE RECORDED.

You need to send an email to all the department heads in your company at 6:30 A.M. tomorrow. What is the best way to do this today?

CREATE THE MESSAGE AND THEN FORWARD IT TO A PERSONAL ACCOUNT SO YOU CAN SEND IT FROM HOME.

CREATE THE MESSAGE, SET THE "DO NOT DELIVER BEFORE" OPTION (OR THE SEND LATER OPTION ON MAC) FOR TOMORROW AT 6:30 A.M., AND MAKE SURE OUTLOOK IS RUNNING.

CREATE THE MESSAGE, SET THE "EXPIRES AFTER" OPTION TO TOMORROW AT 6:30 A.M., AND MAKE SURE OUTLOOK IN RUNNING.

CREATE THE MESSAGE, SET THE "DO NOT DELIVER BEFORE" OPTION (OR THE SEND LATER OPTION ON MAC) FOR TOMORROW AT 6:30 A.M., AND THEN SHUT DOWN OUTLOOK.

Which of the following is not a valid search criteria when searching for messages in your Inbox?

WORDS FOUND IN THE MESSAGE ITSELF

ATTACHMENTS

WHO SENT THE EMAIL

WHERE THE EMAIL WAS SENT FROM

What appears on your screen whenever a new email arrives?

A NOTICE

AN EMOJI

A BELL ICON

AN ALERT OR NOTIFICATION

A message on your summary list appears with a paper clip icon and an arrow pointing to the left. What does this indicate?

THE MESSAGE HAS BEEN FLAGGED AND CONTAINS AN ATTACHMENT.

NONE OF THESE ANSWERS

THE MESSAGE HAS BEEN REPLIED TO AND CONTAINS AN ATTACHMENT.

THE MESSAGE HAS BEEN FORWARDED AND CONTAINS AN ATTACHMENT.

You create a task and assign it to Nalia. Nalia reviews the request and declines the assignment. Where is the task now, and who is the owner?

NALIA'S TASK LIST; YOU

NOWHERE; NO ONE

YOUR TASK LIST; YOU

NALIA'S TASK LIST; NALIA UNTIL SHE REASSIGNS IT TO YOU

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Exams you want to pass:

Exam Type:	Microsoft Outlook MCQ Skill Test
Questions Type:	Multiple Choice Questions
Total Questions:	34
Time Limit:	30 Minutes
Last Update	June, 2025

Pass Microsoft Outlook Exam

Microsoft Outlook Quiz

In the image below, label 1 indicates the number of _ messages in the Inbox folder. Label 2 indicates the number of _ messages in the Drafts folder ?

focused; unsent

unread; unread

focused; reserved

unread; unsent

Which commands do you choose to view the details of a colleague's calendar?

A. From Address Book

B. Open Shared Calendar

C. From Internet

D. From Room List

A or B

A or C

B or C

B or D

What is the key difference between an appointment and a meeting?

You are viewing your calendar in Work Week view and see a thin horizontal line running across all days at the 2:30 P.M. position. What does this tell you?

What do you call an appointment or meeting that happens on a regular basis?

Which choice is NOT an attachment?

How can you share information with email senders while you are on vacation?

You are creating a new email message to Diane and Joey. You need a response from Diane, but are simply informing Joey. How should you address the email?

What address box should you use if you want to hide message recipients from each other?

You are a member of a four-person group working on the Annual Meeting Logistics team. What is a strategy you could implement in Outlook to make your work with this team more efficient?

You want to share a file with colleagues via email. Why is it a benefit to embed a link to the file in your email, rather than attaching the actual file?

What does Outlook automatically point out to you when you are invited to a meeting?

When you back up or export your contacts directly from Outlook without using additional applications, what type of file will you export?

The commands on which bar are available in all Outlook applications?

What happens to your calendar when you adjust the time scale??

You can use a _ to indicate that a message requires further action and a _ to organize the message.?

What is the beefit of using show as conversations?

What permission allows your delegates to read, create, change, and delete items that they create, but not items that you created?

You created a meeting for next Friday at 1 P.M., and several invitees have accepted. How do you change only your version of the meeting to 12 P.M. to allow time to set up?

You created a meeting for next Friday at 1 PM, and several invitees have accepted. How do you change only your version of the meeting to 12 PM to allow time to setup?

What is the default permission that other people in your organization have to your calendar?

What appears in the People Hub?

What do you call a collection of people who have permissions to access shared Office 365 resources?

Removing redundant messages can be completed by utilizing what Outlook feature?

To create an appointment, you start by opening the appropriate calendar. What comes next?

To what can you draw someone's attention with an @mention?

When adding an email account to Outlook, why might you need to enter the server settings manually?

When accepting a meeting invitation, what happens if you click "Do not send a response"?

You need to send an email to all the department heads in your company at 6:30 A.M. tomorrow. What is the best way to do this today?

Which of the following is not a valid search criteria when searching for messages in your Inbox?

What appears on your screen whenever a new email arrives?

A message on your summary list appears with a paper clip icon and an arrow pointing to the left. What does this indicate?

You create a task and assign it to Nalia. Nalia reviews the request and declines the assignment. Where is the task now, and who is the owner?